About Us

At Bulk Superfoods, we want you to feel completely confident when trying our products. That’s why we offer a Risk-Free Purchase Policy designed to give you peace of mind with every order.

30-Day Satisfaction Guarantee

If you’re not satisfied with any Bulk Superfoods product, you may return it within 30 days of receiving your order — even if opened — as long as no more than 5 servings have been used.

How It Works

1. Contact Us: Reach out within 30 days of delivery to request a return.
2. Verify Usage: Product must have 90% or more remaining (under 5 servings used).
3. Return the Product: We will provide a prepaid return label if applicable.
4. Receive Your Refund: Issued to the original payment method once returned and inspected.

What’s Covered

• All Bulk Superfoods branded products
• Opened products with fewer than 5 servings used
• Orders purchased directly from our online store

What’s Not Covered

• Products with more than 5 servings used
• Items older than 30 days
• Products not purchased from our website
• Clearance or final-sale items

Our Commitment to You

We want your experience with Bulk Superfoods to be risk-free, satisfying, and enjoyable. If a product doesn’t meet your expectations, we’re here to make it right — simply and fairly.

You will be refunded back to the original payment method that was used when order was placed.

To return an item please contact us via email, phone or live chat. We will need the following information in order to process the return. 1) Your order number 2) Name of the product to be returned 3) Reason for return. Please Include your order number and name on a paper along with the returned item or simply print your order confirmation email and include it with the returned item.

If your order is damaged during transit, please contact us within seven days of receiving the item with pictures of the damaged item. You can simply reply to your order confirmation email and attach the images with a brief description of the damage or contact us on 1300769038 and we will find the best possible solution for you.

If you have received a different item to what was ordered, please contact us within seven days of receiving the item, so we can organise a return and replacement for you.

If you are having an allergic reaction to an item, please discontinue using Immediately and contact us, so we could find the best possible solution for you.

1. Search or browse the website (by brand or categories) to find the product you are looking for.
2. Once you find the product, choose product attributes (size, flavour etc) and then click “ADD TO CART” button. Now you can continue shopping or check your shopping cart’s contents, by clicking on the cart icon in the upper right-hand corner. If you want to remove a product from the shopping cart, click on the remove icon "x" underneath the price. If you want to change the quantity, type in the quantity and click update.
3. Once you have finished shopping, click on the cart icon - “GO TO SECURE CHECKOUT”.
4. On the checkout page you can either Log in if you already have an account with us or choose to checkout as guest or you can also choose to create an account. You be asked to provide your billing and shipping details.
5. In the next step, choose your shipping method and then the payment method, we accept Visa, Mastercard, Paypal & Afterpay.
6. In the last Column you can review your order and add an order comment if you like.
7. Then add any Promo codes if applicable.
8. Click “SUBMIT YOUR ORDER” once you are ready to purchase and you will be redirected to page confirming your purchase. And that it!!

1. A confirmation email will be sent to your email address with your order summary and Billing/Shipping details.
2. Once your order is shipped, you will receive second email with your shipping Information and tracking. You can also check your tracking in My account section.
3. Once our courier has processed your order, they will notify you via email that your order is on its way

At Bulk Superfoods we run special offers and promotions using coupon codes. To avail the promotion associated with your coupon, please enter the code at the checkout. Please note: you can only use one promo/coupon code per order.

We accept the following payment methods Visa, Mastercard, Debit credit cards, Amex Paypal, Afterpay, Zip pay

A confirmation email will be sent to your email address with your order summary and Billing/Shipping details. Please ensure that your email address is entered correctly.